Privacy Policy

Puzzle Design and Craft, LLC is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and store your personal information when you interact with our website and purchase products from Puzzle Design and Craft.

Information We Collect

  • Personal Information: When you place an order, we collect certain personal information such as your name, email address, shipping address, and phone number.
  • Payment Information: We collect payment information, including credit card details or other payment method details, to process your payment for the products you order.
  • Usage Information: We may collect information about how you use our website, including your browsing activities, products viewed, and pages visited. This information helps us analyze and improve our website’s performance and functionality.
  • Cookies and Other Tracking Technologies: Our website uses cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website traffic. These technologies may also collect information about your device, such as IP address and browser type.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, including order updates and shipment tracking details.
  • To provide customer support and respond to your inquiries or requests.
  • To personalize your browsing experience and recommend products based on your interests.
  • To improve our website, products, and services.- To analyze website traffic and user behavior to enhance our marketing strategies and improve our website’s performance.

How We Store and Protect Your Information

We store your personal information securely and take appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. We restrict access to your personal information to employees and authorized service providers who need to know this information for the purposes described in this Privacy Policy.

Third-Party Disclosures

We may disclose your personal information to third parties in the following circumstances:

  • Payment Processing: We share your payment information with trusted third-party payment processors to process your payment for the products you order.
  • Service Providers: We may share your personal information with trusted third-party service providers who help us with various aspects of our business operations, such as website hosting, order fulfillment, and shipping.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request from public authorities.

Your Rights

You have the right to access, update, or delete your personal information. You can also unsubscribe from our marketing communications at any time. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the updated Privacy Policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via our Contact Page.